Refund policy

 

At Esthetic Perfumes, we take pride in delivering premium fragrances crafted with care. To ensure product integrity and hygiene, all perfume purchases are non-returnable and non-exchangeable.

However, we understand that issues may occur during transit. Therefore, we offer returns or replacements only in the case of damaged or defective products.

Eligible Return Conditions

You may request a return or replacement only if:

• The product arrives damaged,

• The product received is defective, or

• You received the wrong item.

Return Requirements

To process your request:

• Contact us within 48 hours of delivery.

• Provide clear photos or video of the damaged or defective item.

• Ensure the product is unused and in its original packaging.

Once your claim is reviewed and approved, we will arrange a replacement or issue a refund as applicable.

Non-Returnable Items

• All perfumes (opened or unopened)

• Products without original packaging

• Items returned without prior approval

Need Help?

For support or assistance, please contact our customer care team at estheticperfumes.official@gmail.com

We are here to help ensure you have the best experience with Esthetic Perfumes.