At Esthetic Perfumes, we take pride in delivering premium fragrances crafted with care. To ensure product integrity and hygiene, all perfume purchases are non-returnable and non-exchangeable.
However, we understand that issues may occur during transit. Therefore, we offer returns or replacements only in the case of damaged or defective products.
Eligible Return Conditions
You may request a return or replacement only if:
The product arrives damaged,
The product received is defective, or
You received the wrong item.
Return Requirements
To process your request:
Contact us within 48 hours of delivery.
Provide clear photos or video of the damaged or defective item.
Ensure the product is unused and in its original packaging.
Once your claim is reviewed and approved, we will arrange a replacement or issue a refund as applicable.
